Refund policy

1. 14-DAY RETURN POLICY

We offer a 14-day return window from the date your package is delivered. [cite: 2026-03-11]

If 14 days have passed since your delivery, we unfortunately cannot offer you a refund or exchange. [cite: 2026-03-11]

To be eligible, your item must be in the same condition that you received it, unused, and in its original packaging. [cite: 2026-03-11]

2. NON-RETURNABLE ITEMS

Custom-made products, personalized items, and personal care goods are final sale and cannot be returned. [cite: 2026-03-11]

Items marked as "Clearance" or "Final Sale" are non-refundable. [cite: 2026-03-11]

3. RETURN PROCESS

To initiate a return, please contact us at JoshMSeeber@outlook.com. [cite: 2026-03-11]

Once your return is authorized, we will provide you with a return shipping address and instructions. [cite: 2026-03-11]

Items sent back without prior contact will not be accepted. [cite: 2026-03-11]

4. REFUNDS

Approved refunds will be applied to your original method of payment within 7-10 business days after inspection of the returned goods. [cite: 2026-03-11]

5. SHIPPING COSTS

The customer is responsible for all shipping costs related to returning the item. [cite: 2026-03-11]

Original shipping fees are non-refundable. [cite: 2026-03-11]