Shipping policy

Shipping & Delivery

Every order placed at Shemeika Gray is packed thoughtfully and shipped without charge. Below is what to expect from the moment you check out until your package arrives at your door.

Shipping Cost

Shipping is complimentary on every order, with no minimum purchase. The price displayed at checkout is final.

Where We Ship

Across the United States — all 50 states, plus APO/FPO/DPO military addresses. We do not currently offer international shipping.

Processing Window

Once payment is confirmed, your order moves into our fulfillment queue. Most orders ship within 1 to 3 business days. Orders received on weekends and U.S. federal holidays begin processing on the next business day.

During launches, promotions, and the December holiday period, expect an additional 1 to 2 business days.

Estimated Delivery

The window below begins the day after your package leaves us:

Continental U.S. — 3 to 7 business days
Alaska, Hawaii, Puerto Rico — 5 to 10 business days
APO / FPO / DPO — 7 to 14 business days

Delivery estimates are provided in good faith and may shift due to weather, holidays, or carrier-side delays.

Carriers

Packages travel via USPS, UPS, or FedEx, chosen based on destination and order size for the most efficient route.

Tracking

You'll receive a tracking link by email the moment your order ships. If it doesn't appear in your inbox within 3 business days, please check spam — then write to us.

Address Accuracy

The shipping address you provide at checkout is the address we use. Reach out immediately if you spot an error; we'll correct it if the package hasn't shipped. Orders shipped to an inaccurate address provided at checkout cannot be replaced at our expense.

When Something Goes Wrong

Package marked as delivered, but missing
First check with neighbors, building management, or your local carrier. If it remains missing after 7 days, contact us and we'll investigate alongside the carrier.

Damage on arrival
Photograph both the item and packaging within 48 hours of receipt and email us. We will arrange a replacement or refund.

Package returned to us
If a package is returned due to address issues or non-pickup, we'll be in touch. Reshipping costs may apply depending on the circumstance.

Contact

Email: tien.0921488336@gmail.com
Hours: Monday – Friday, 9 AM to 5 PM EST
Response time: Within one business day

Last updated: June 11, 2026